Knowledge Graphs: How Glidey Answers Complex Questions at Work

Traditional enterprise search falls short when employees need answers to complex, multi-faceted questions. While keyword-based search can find documents about “Project Alpha” or “Q3 budget,” it struggles with queries like “Who worked on similar projects to Alpha that went over budget, and what were the common risk factors?” This is where knowledge graphs transform enterprise search from simple document retrieval to intelligent question answering

The Knowledge Graph Advantage

A knowledge graph represents information as interconnected entities and relationships, creating a semantic layer that captures not just data points but the meaningful connections between them. Unlike traditional databases that store information in isolated tables, knowledge graphs preserve context and enable reasoning across complex relationships

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How We’re Solving Complex Workplace Questions at Glidey.ai

At Glidey.ai, we’ve built our enterprise search platform around a sophisticated knowledge graph that transforms how employees access institutional knowledge. Instead of hunting through multiple systems, our users get comprehensive, contextual answers to their most challenging workplace questions.

Entity-Relationship Intelligence

Our platform automatically identifies and connects people, projects, documents, decisions, and outcomes across all enterprise content. When someone asks about project dependencies, we don’t just find project documents—we reveal the complete network of relationships including team members, shared resources, timeline conflicts, and historical precedents

Contextual Understanding

The knowledge graph enables semantic search capabilities where our system understands the intent and context behind user queries. This allows for natural language questions that traditional search systems simply cannot handle effectively

Cross-Departmental Insights

By connecting data from different organizational silos, we enable insights that span traditional boundaries. A product manager can discover how engineering decisions impact customer support metrics, or how marketing campaigns correlate with sales team feedback—connections that were previously invisible

Beyond Search: Building Organizational Intelligence

Knowledge graphs don’t just improve search—they unlock organizational intelligence that was previously trapped in silos. At Glidey.ai, we’re not just finding information; we’re connecting the dots that help teams make better decisions, faster.

The future of enterprise search isn’t about better keyword matching—it’s about understanding the complex web of relationships that define how modern organisations actually work. Knowledge graphs represent the foundation for truly intelligent workplace systems that don’t just find information, but understand it, contextualize it, and present it in ways that drive meaningful business outcomes.

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